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All Systems Operational
API Operational
90 days ago
99.93 % uptime
Today
Console Operational
90 days ago
99.92 % uptime
Today
Onboard Operational
90 days ago
99.93 % uptime
Today
Express Operational
90 days ago
99.93 % uptime
Today
AWS Operational
API Gateway Operational
CloudFront Operational
KMS Operational
Lambda Operational
RDS Operational
Route53 Operational
S3 Operational
Secrets Manager Operational
SQS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 27, 2022

No incidents reported today.

Jan 26, 2022

No incidents reported.

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Resolved - This incident has been resolved and all affected payrolls are showing their correct statuses. Note: the original post about this incident contained a typo on the date: the payrolls that were affected had a payday if 2022-01-21.

The root cause of this issue was a degradation in the webhook delivery subsystem from our payments processor.
Jan 21, 16:50 UTC
Investigating - We are currently investigating an issue where some payrolls with a payday of 2021-01-21 remain in a `processing` status when they should have transitioned to a `paid` status. We have no reason to believe that any employees have not actually received their net pay - we believe this issue is isolated to the status of the payroll and is caused by a reporting delay with our banking partner. We are actively investigating this matter.
Jan 21, 15:38 UTC
Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.