Check
Identified - The root cause has been identified and we are working on a fix.
Aug 17, 16:33 UTC
Investigating - We are investigating an issue affecting some customers to create employees when the employee country field is not properly populated.
Aug 17, 15:57 UTC
API Operational
90 days ago
99.89 % uptime
Today
Console Operational
90 days ago
99.97 % uptime
Today
Onboard Operational
90 days ago
99.98 % uptime
Today
Express Operational
90 days ago
100.0 % uptime
Today
AWS Operational
API Gateway Operational
CloudFront Operational
KMS Operational
Lambda Operational
RDS Operational
Route53 Operational
S3 Operational
Secrets Manager Operational
SQS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 17, 2022

Unresolved incident: Customers unable to create employees via POST employees.

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022
Resolved - Access to all company tax documents has been restored.
Aug 12, 19:55 UTC
Identified - Some company tax documents for Q2 2022 are temporarily unavailable through the Check API and Console. Our engineers are currently working on restoring access to these documents.
Aug 12, 19:04 UTC
Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - Plaid has recovered and we have confirmed link sessions are working as usual.
Aug 4, 16:41 UTC
Investigating - Plaid is experiencing an incident with creating link tokens. We are awaiting a status update from the vendor.
Aug 4, 16:25 UTC
Resolved - This incident has been resolved.
Aug 4, 14:26 UTC
Monitoring - High latencies have subsided. We will continue to monitor the performance.
Aug 4, 12:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 12:53 UTC
Investigating - Our vendor is currently investigating this issue. At this time, Payments APIs and Bank Account endpoints may experience poor or unstable performance.
Aug 4, 12:53 UTC
Aug 3, 2022
Resolved - Our vendor rolled back a faulty system upgrade and all systems are operational now.
Aug 3, 18:00 UTC
Monitoring - Our vendor implemented a fix and is now monitoring.
Aug 3, 17:33 UTC
Identified - We are waiting on guidance from our vendor to inform timelines. At this time bank account creation and updates are degraded / inaccessible.
Aug 3, 17:27 UTC