All Systems Operational

API Operational
90 days ago
99.94 % uptime
Today
Console Operational
90 days ago
99.91 % uptime
Today
Onboard Operational
90 days ago
99.94 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 16, 2026
Resolved - From about 12:15am to 1:15am ET on Feb 16, users experienced elevated latencies and HTTP 5xx responses on payroll endpoints from unexpected contention caused by a routine database migration. Service indicators returned to normal around 1:15am. We will be analyzing the event to prevent recurrences.
Jan 16, 05:00 UTC
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Resolved - The issue is now resolved and statuses are updated
Jan 7, 16:53 UTC
Investigating - We're investigating an issue where Instant Payment transactions from this morning are still displaying as Pending. We've confirmed that this purely a reporting issue and all payments have been sent
Jan 7, 16:18 UTC
Jan 6, 2026

No incidents reported.

Jan 5, 2026
Resolved - This incident has been resolved.
Jan 5, 15:23 UTC
Monitoring - Latency has stabilized. We'll continue to monitor
Jan 5, 13:48 UTC
Identified - Since 11pm ET last night (Jan 4th) the API has had elevated latency across all resources. We've identified the issue and are implementing a fix.
Jan 5, 13:38 UTC
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026
Resolved - Completed payment reporting was delayed by up to 3 hours this morning. We missed our reporting target and completed our last status updates at 11:20am ET. We have since made optimizations to prevent this delay. There was no impact to payments deliverability.
Jan 2, 16:54 UTC
Resolved - Retroactively resolved (resolved on Dec 15).
Jan 2, 16:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 15, 16:34 UTC
Identified - We are seeing a high failure rate when creating bank accounts. We have identified the root cause and a code-fix is underway.
Dec 15, 15:39 UTC