Resolved -
We identified and resolved the cause of elevated latency and degraded performance. A newly enabled internal process for synchronizing tax filing data generated significantly higher database load than expected, impacting API response times from ~9:15am - 9:38am ET. The feature flag has been reverted and system performance has returned to normal.
Apr 9, 16:45 UTC
Monitoring -
A fix has been implemented and we are actively monitoring our systems.
Apr 9, 13:42 UTC
Update -
We are continuing to investigate this issue.
Apr 9, 13:26 UTC
Investigating -
We are currently investigating this issue with the highest levels of urgency.
Apr 9, 13:25 UTC